If you want to have the best streaming experience, here’s a few things you should do. The quality of the stream depends on all the people involved in the stream. I worked with large corporations and even those participants can have stuttered video! Sometimes we just can’t control our Internet speed. Share these tips with your participants and have them try these things before you start your Live Stream.
You want to make sure you have a nice solid upload speed. Go to www.speedtest.net (Ideally we want at least 8Mbps up – but 4Mbps should be the minimum). I pay for 1Gig down and 40 up from Xfinity, and as you can see the download and upload is nowhere near that. Below is a screenshot from my 5k iMac connected via an Ethernet connection.
Older computers are slow and can adversely affect your streaming video.
Make sure you are using the latest version of Slack / Zoom or other conferencing software. They often fix bugs and do their best to improve the experience.
When I unplug the modem that is supplied by my Internet Service Provider and plug it in, I sometimes get huge speed boosts – check www.speedtest.net again to compare. If you aren’t getting the speed you are paying for, sometimes talking to support will prompt them to send commands to your router to re-provision the speeds.
Try to avoid WiFi as much as possible. WiFi signals are slower than wired connections. If you have a laptop, you might need to get an adaptor like this.
Reboot the wifi if it is separate from your ISP router above. Ensure your wireless has full bars. Get close to your Wi-Fi router (same room) and choose the 5g connection if you have a choice. Make sure no one uses the microwave.
You might be surprised, but sometimes LTE cell connections can be a lot faster than what you can get on your WiFi! So stand near a window if possible to get the best reception.
Ask everyone in your home to avoid the Internet (especially YouTube / Netflix) – or other streaming services. You will have to share the bandwidth with everyone else.
Limit the number of apps open on your computer (Just Skype and your notes) – This reduces device background activity and network usage.
Your computer may be trying to compensate for low lighting. Use front lighting towards your face: A large window or 2 lamps. Don’t have lights behind you unless you have accent lights (avoid being a silhouette)